Dear RemoteView Users,
Thank you for your continued support of our service. A scheduled service update (v8.5.1) is planned to enhance system stability and improve user convenience.
While the update will be applied without service suspension, please be advised that temporary connection instability may occur during the process. We appreciate your understanding.
◆ Scheduled Maintenance
- May 19, 2026 (Tuesday) 16:00 – May 20, 2026 (Wednesday) 03:00 (KST)
◆ Key Update Details
- Advanced User & Organization Management
- General feature improvements for User/Organization and Remote PC management.
- Enhanced Security Policies
- Tightened restrictions on the scope of usage statistics inquiries.
- Major Feature Improvements
- Added 'Agent Installer Information' to Excel export reports.
- Added Admin control options for Virtual Monitor usage permissions.
- Refined notification messages for upcoming license expiration.
- Implementation of Copy/Paste functionality in AOS Viewer Foreground UI status.
- Mobile (AOS/iOS) Viewer Enhancements
- Automatic screen scrolling when the mouse pointer approaches the virtual keyboard.
- Persistent text retention when switching apps or closing the viewer.
- Development of Custom Navigation Bar for Xcode 26 compatibility.
◆ Important Notes
- The service will remain available without interruption in Korea and Japan. (Note: Korean bypass servers will be temporarily suspended.)
- Temporary connection instability may occur during the maintenance.
- The maintenance schedule is subject to change depending on internal circumstances.
◆ Contact Us If you have any questions or experience any inconvenience regarding this update, please contact us at the email address below.
- E-mail : gb_sales@rsupport.com
Thank you for your continued support.