[Scheduled Update] RemoteView Update Notice - May 29, 2025

Hello, from the RemoteView Team!

Thank you for your continued support of our sevice.

We are pleased to announce a scheduled update aimed at enhancing your experience with RemoteView.

Please note that temporary service disruptions may occur during the update process.

We appreicate your understanding and remain committed to providing better service to meet the needs of our valued customers.

◆ Schedule

Date: From 19:00 to 21:00 Thursday, May 29, 2025 (KST)


◆ Main Update

1. Enhanced Security & Authentication
   
   
   • Stronger Security Alerts
     
     
     • Email notifications for Agent password changes
     • 5-minute account lockout for 5 failed login attempts (default for new users)
   • Email Security Updates
     
     
     • Email verification now requires a 6-digit code instead of a verification button click
     • Login restricted with a verification pop-up for unverified emails
       
       
   • Email Domain Restriction
     
     
     • Email registration limited to admin-approved company domains
       
       
   • Verified Status
     
     
     • Email verification status shown in user lists and user details
       
       
   • Mobile App Security Pop-Up
     
     
     • A security notice prompts email verification for unverified logins
       
       
   • Improved OTP Reset Instruction
     
     
   • Guide messages vary by email registration status; OTP keys are sent to registered emails
     
     
2. User Information Bulk Registration Policy Update
   
   
   • Domain Restriction for User Registration
     
     
     • Registration blocked for email domains restricted by admins
       
       
   • User Registration Data Limit
     
     
     • Excel uploads limited to 1,000 or fewer entries
       
       
       
3. Windows Viewer Enhancements
   
   
   • Functionality Improvements
     
     
     • Menu bar now displays the name of the connected Agent
     • Viewer window supports drag & drop
     • Menus highlighted when window is in focus
       
       
   • Resizing Features
     
     
     • Minimum window size supported
     • Double-click to restore default size
       
       
4. Mobile Agent Enhancements (RemoteView Installed on Remote PCs)
   
   
   • Auto-Run Android Agent
     
     
     • Automatically launch Agent after device reboot (default: off)
       
       
   • Korean Input Support
     
     
     • Enable direct Korean input during Android-to-Android remote control via RSAssistant
       
       
5.  RemoteViewBOX Related Improvements
    
   • USB Connection Mode
     
     
     • Choose between Storage Device and Serial Connection Modes; network settings auto-adjust accordingly
       
       
   • File Explorer Button Logic
     
     
     • Button display now adapts based on settings

◆ Inquiries & Contact

– Please note that the update schedule is subject to change due to unforseen circumstances.
– For any inquries related to this update, please contact us at gb_sales@rsupport.com or reach us by phone at +82-70-7011-3900 or +82-2-479-4430.

Thank you for your understanding and continued support for RemoteView.