[RemoteView] SaaS 8.6.2 Security Update Completion Notice (October 29–30, 2026)

Hello, this is the RemoteView team.

We would like to inform you that the RemoteView SaaS 8.6.2 security update has been completed.

* This was a strengthened update carried out proactively to address security vulnerabilities.

◆ Work Summary

  • Date and Time: October 29, 2026 (Thu) 21:30 – October 30, 2026 (Fri) 02:00 (KST)
  • Note: Performed without service interruption for Korea/Japan services (the Korea bypass server was temporarily suspended during the work).

◆ Key Update Details

  • Strengthened security and improved stability of Single Sign-On (Microsoft/Google), SAML, and DOCOMO
    • Target: Web, Android Viewer/Agent, iOS Viewer
  • Strengthened security verification when establishing remote control connections
    • Target: Mac Agent (Ver. 8.6.1.1)

◆ Contact Information

If you have any questions, please contact us at the email address below.

E-mail: gb_sales@rsupport.com

Thank you.

Was this article helpful?
0 out of 0 found this helpful