Dear RemoteView Users,
Thank you for your continued support of our service. An emergency service patch is scheduled to enhance system stability and optimize performance.
While the patch will be applied without service suspension, please be advised that temporary connection instability may occur during the process. We appreciate your understanding.
◆ Scheduled Maintenance
- April 21, 2026 (Tuesday) 16:00 – 23:00 (KST)
◆ Key Patch Details
- macOS Environment Optimization & Stabilization
- Improved connection stability in specific network environments.
- Enhanced Agent sleep prevention and advanced automatic resolution adjustment.
- Fixed display and input-related errors in certain conditions.
- Management Feature Improvements
- Optimized User/Organization list loading and display performance.
◆ Important Notes
- Temporary connection instability or momentary disconnection may occur during the maintenance.
- The maintenance schedule is subject to change depending on internal circumstances.
◆ Contact Us
If you have any questions or experience any inconvenience regarding this update, please contact us at the email address below.
- E-mail : gb_sales@rsupport.com
Thank you for your continued support.