Hello, this is RemoteView.
We will be performing a service update as outlined below to improve service quality.
During the update period, access may be temporarily unstable.
We appreciate your understanding and patience.
We will continue to do our best to provide a better service experience.
◆ Update Schedule
January 13, 2026 (Tue) 19:00 – January 14, 2026 (Wed) 03:00 (KST)
No service interruption is expected.
◆ Key Update Details
1. Account / Login
- Users can now log into RemoteView Web and Mobile App using their Google account.
(Available when the administrator enables the “OAuth Login Settings” for all users) - Users who have verified their email address can now reset their own password without Admin/Manager assistance.
(Right-click the account in the user list → “Reset Password” → “Send Email” → Temporary password issued → Password reset available)
2. SimpleView
- When installing the Agent in SimpleView mode, users can now select the target user group during installation.
3. RX Enhancement (Remote Control)
- In Windows RX Viewer, the current controller information is now displayed during remote sessions.
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Linux devices are now supported as remote hosts for Remote Control.
4. Android-Agent
- Communication mode can now be selected between FCM and MQTT in the Android Agent app settings. Devices without Google Play Services can communicate via MQTT.
5. General Feature Improvements
- When remotely controlling macOS devices, virtual desktop switching is now supported.
◆ Contact & Support
If you have any questions or experience any inconvenience related to this update, please contact us at the address below and we will assist you promptly.
📧 Email: gb_sales@rsupport.com
Thank you.
RemoteView Team