To register or delete remote devices, follow the instructions below..
[How to Delete Agent]
1. Visit the RemoteView website (www.rview.com) and log in with the RemoteView account.
2. Right-click on the Agent and click Delete.
3. Enter the access account for the Agent, then click OK to delete.
*Note: If the access account has been lost, change the account details by clicking the “Change Access ID/PW” option in the menu. Once done, try deleting the Agent again.
[How to Change Access Account]
1. Right-click on the monitor icon (Agent) and click Change Access ID/PW.
2. Enter the password for the RemoteView account and a new Access ID/PW.
[How to Bulk Delete Multiple Agents]
For Enterprise users, only administrators can perform bulk deletions.
1. Select multiple Agents to delete > Use right-click > Select Batch remove Agent
2. Verify password : Enter the password for the RemoteView account.
3. Go to the Preferences tab > Company Settings > Security Settings > Delete A Standard User > Use All
*The administrator must allow users to delete Agents.