How to Delete Agent & Change Access Account

To register or delete remote devices, follow the instructions below..


[How to Delete Agent]

1. Visit the RemoteView website ( and log in with the RemoteView account.


2. Right-click on the Agent and click Delete


3. Enter the access account for the Agent, then click OK to delete.

*Note: If the access account has been lost, change the account details by clicking the “Change Access ID/PW” option in the menu. Once done, try deleting the Agent again.  



[How to Change Access Account]

1. Right-click on the monitor icon (Agent) and click Change Access ID/PW.

2. Enter the password for the RemoteView account and a new Access ID/PW.



[How to Bulk Delete Multiple Agents]

For Enterprise users, only administrators can perform bulk deletions. 

1. Select multiple Agents to delete  > Use right-click > Select Batch remove Agent


2. Verify password : Enter the password for the RemoteView account.


3. Go to the Preferences tab > Company Settings > Security Settings > Delete A Standard User > Use All

*The administrator must allow users to delete Agents. 

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