What’s good about this feature?
1. Privacy & security protection - it prevents unauthorized individuals from seeing your activity. This safeguards sensitive information during a session, especially in public or shared spaces.
2. Seamless remote access - it allows uninterrupted access to the system, offering a secure and distraction-free environment during remote sessions.
By enabling this feature, the remote screen stays off throughout the session, making sure that no one else can view the screen.
Before you begin:
Please first complete the prerequisite setup described in the link. Then, continue with the settings in rview.com.
[How to enable Remote Screen Lock from Company Settings]
1. Log in to rview.com > Go to Preferences > Company Settings > Remote Screen Security Settings
- Screen turns off itself when RemoteView is connected (Remote PC)
Choose how to apply the screen lock on a remote PC.
1) Use All : Apply screen lock to all remote PCs.
2) User Setting : Use the same screen lock settings on each Agent.
3) Optional : Use the same screen lock settings based on the Agent assigned to each user.
- Set lock method : Monitor Off / Driver / Black Layer
Choose how to apply the lock method.
1) Use All : Apply the same lock method to all remote PCs.
2) User Setting : Use the same lock method on each Agent.
[How to enable Remote Screen Lock from My Settings]
The following conditions must be met before setup in My Settings.
- Log in with admin ID > Go to Preferences > Company Settings > Remote Screen Security Settings.
- Screen turns off itself when RemoteView is connected (Remote PC) - Optional
- Set lock method - User Setting
From My Settings, follow the steps below to enable screen lock.
① Go to the Remote PC tab.
② Right-click on the Agent or mobile device to set screen lock.
③ Click Properties > Go to the Agent Option tab > Remote Screen Security Settings > Choose an option in the Set Lock Method > Click Apply.