*The contents of the Viewer can be captured on a PC with the Agent installed during a remote connection.
*Screen capture is supported in all three control modes: Remote control, Video mode control, and WebViewer.
1. How to take a screenshot in Remote Control mode
- Log in to rview.com > Right-click on the Agent PC > Select Remote Control.
- In the top menu, click on Tool > Capture Screen.
- A toast message will appear. Click OK to view the captured image.
2. How to take a screenshot in Video Mode Control
- Log in to rview.com > Right-click on the Agent PC > Select Video Mode Control.
- There are two options:
In the top menu, click on Tools > Screen Capture. Or, click the camera icon in the bottom right menu bar.
- The contents of the Viewer are immediately saved.
2-1. How to view captured images in Video Mode Control
- Hover the mouse over the icon in the bottom right corner of the screen. The number of screenshots and a folder icon will appear.
- Click the folder icon to open Windows Explorer and navigate to the location where the screenshots are saved.
3. How to take a screenshot in WebViewer
- Log in to rview.com > Right-click on the Agent PC > Select WebViewer.
- In the top menu, click on Tool > Capture Screen.
- In WebViewer, screenshots are automatically downloaded from a browser.
- The number of screenshots is displayed on the camera icon .