Register and manage multiple users with an Enterprise license.
[Add/Manage Groups]
- Organize and manage remote PCs by grouping them.
- Configure access permissions to only specified users to access and control devices.
Group management is available under the Remote PC tab.
1) Click the Add Group icon, or right-click and select Add PC Group.
2) Enter the Group Name and Manager (required fields), then click Apply.
3) Right-click on a remote PC in the Remote PC Explorer tab or the remote PC icon, and select Properties.
4) Modify details about the remote PC (Agent) as in the image below.
NOTE: To change the remote PC group, simply drag and drop the remote PC into a different group folder.
[Add/Manage Users]
- Specify which users can access the Agent.
- Manage multiple users by organizing them into groups.
Assign or add users to access and control specific devices, group them for streamlined management.
Note: Managers have the same remote control permissions as administrators for groups assigned by the admin. However, for Agents, managers hold the same control permissions as general users.
Here’s how to create a user:
1) Click on the User Management tab > Click Add Manager/Add User.
> To restrict managers or users from installing Agents, uncheck the “Allow Agent Install” option at the bottom.
2) Enter the details for each, including User ID, Password, Name, etc., then click Apply.
3) To assign a user to a group:
- Drag and drop the user into the group folder, or
- Right-click on the user icon and select Assign Permission.
4) To delete a user, right-click on the user icon and select Delete.
To reset or update the password, right-click on the user icon and select Change password.
