Remote Control & Video Mode Control: These Viewers provide improved screen transition duration for seamless video playback.
[For Enterprise License]
1. Select the Use All option
1-1. Go to the Preferences tab > Company Settings > Display Performance > Viewer Settings > Select Use All > Choose the Viewer (Video mode control or Remote control)
2. Select the User Setting option
2-1. Go to the Preferences tab > Company Settings > Display Performance > Viewer Settings > Select User Setting
2-2. Go to the Remote PC tab > Right-click on the Agent > Click Properties
2-3. In the Agent Option tab > Choose the Viewer > Click Apply
3. Select the Optional option
3-1. Go to the Preferences tab > Company Settings > Display Performance > Viewer Settings > Select Optional
For Standard license users, if this option cannot be changed, please contact us through an online inquiry.