[RemoteView SaaS 8.5.4] Service Update Notice

Dear RemoteView Users,

We are performing an unscheduled service update to improve features and enhance overall performance.

Please note that the service will remain available during the update window, though active connections may experience minor, temporary instabilities. We kindly ask for your understanding, and please review the details below.

◆ Scheduled Date and Time 
August 25, 2026 (Tuesday) 19:00 – 21:00 (KST)


◆ Key Update Details

[Windows OS]

  • Improved remote control performance on RX Viewer

  • Added H/W encoder and AV1 mode support

[Mac OS]

  • Optimized input focus retention and display behavior when switching languages (Kor/Eng)


◆ Please Note

  • The schedule is subject to change based on internal circumstances.


◆ Contact Information 
If you have any questions or experience any inconvenience regarding this update, please contact us at the email address below. 
E-mail : gb_sales@rsupport.com

We will continue to do our best to provide a more reliable and secure experience. 
Thank you.

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