Hello, this is the RemoteView team.
An unscheduled update will be carried out to enhance service quality and improve functionality.
This update will proceed without service interruption; however, the Korea bypass server will be temporarily suspended during the maintenance window, which may cause brief intermittent disconnects. We appreciate your understanding, and details are provided below.
◆ Scheduled Date and Time
August 6, 2026 (Thu) 16:00 – August 7, 2026 (Fri) 04:00 (KST)
August 6, 2026 (Thu) 02:00 – 14:00 (CDT)
◆ Key Update Details
New Development
- Improved RX Viewer remote control performance and added AV1 mode (Windows OS)
- H/W encoder support (Windows / Mac)
- RX Web Viewer development (web-based control for Windows / Mac agents)
- WebSSH development (browser-based Linux remote terminal)
- Mac to RemoteViewBOX2 file explorer development
- PIP (Picture-in-Picture) mode support for Android / iOS viewer
- Improved virtual mouse pointer behavior for Android / iOS (Chrome Remote Desktop-style movement)
- Separated remote approval permissions within usage request management, with higher-level approval support and a new notification feature
Improvements
- Refined and optimized SaaS and SSO integration specifications (SAML, Google, MS, etc.)
- Added custom firmware upload feature to the RemoteViewBOX2 configuration site
- Changed pinch-zoom center point behavior on Android
- Improved indirect input method on mobile viewer (e.g., cursor repositioning)
Refactoring & Stability
- Refactored Admin page Excel download and mail delivery system
- Refactored Android (AOS) legacy code and improved app stability
◆ Notes
- The Korea bypass server will be temporarily suspended during the maintenance window.
- The schedule may be subject to change due to internal circumstances.
◆ Contact Information
If you have any questions, please contact us at the email address below.
E-mail: gb_sales@rsupport.com
We will continue to do our best to provide better service.
Thank you.