* The file transfer history service is available for Enterprise users only. Please contact our Sales Team (sv_sales@rsupport.co.kr) first to use this service.
[File Transfer During Remote Control]
1. Using the Toolbar
1) Log into the RemoteView website (www.rview.com) > Go to the Remote PC tab > Select the PC to control > Select Remote Control or Video Mode Control
2) When connected, click Tool, then select Send file from the top menu
- For Remote Control
- For Video Mode Control
3) Select the file and click Open
2. Using the Drag & Drop
- Drag and drop the file to send.
3. Using Keyboard Shortcuts (Ctrl + C, Ctrl + V)
- Copy the file (Ctrl+C) and paste it (Ctrl+V).
[Open Received Files]
Check out the files from Users > Public > Documents > Rsupport > RemoteView > Received Files >C:\Users\Public\Documents\Rsupport\RemoteView\Recorded Files
[View File Transfer History]
1) Go to Statistics > Select Log
2) Move to the far-right > File Transfer > Click View
3) View File Transfer History
*File Transfer Limits
- For Standard license users: up to 300 MB
- For Enterprise license users: up to 500 MB