Hello, this is the RemoteView team.
Please be informed that the RemoteView SaaS 8.5.3 update has been confirmed as follows.
◆ Scheduled Date and Time
August 6, 2026 (Thu) 16:00 – August 7, 2026 (Fri) 02:00 (KST)
August 6, 2026 (Thu) 02:00 – 12:00 (CDT)
Note: This update will proceed without service interruption in Korea and Japan. The Korea bypass server will be temporarily suspended during the maintenance window. The RemoteView SSL certificate will also be replaced during this update.
◆ Key Update Details
New Development
- WebSSH development (browser-based Linux remote terminal)
- Mac to RemoteViewBOX2 file explorer development
- Android / iOS
- PIP (Picture-in-Picture) mode support for viewer
- More precise virtual mouse control (pointer stays fixed at center while the background screen moves)
- Usage Request Management: refined scope of approval authority policy, added approval result notification feature
Improvements
- Refined SaaS & SSO integration specifications (SAML, docomo, Google, MS) — aligned differing SaaS/SSO specs in coordination with the Japan office
- Added custom firmware upload feature to the RVBox2 configuration site
- Changed pinch-zoom center point behavior on Android
- Changed indirect input method on mobile viewer (cursor repositioning, backspace added)
Refactoring
- Refactored Admin Excel download / mail system
- Refactored Android (AOS) legacy code
Other Issue Improvements
- Fixed a delay issue that occurred when bulk-deleting agent groups
- Fixed an issue where the app force-closed when switching monitors on iOS/iPadOS in a 3-monitor setup
- Fixed an issue where the iPad app force-closed after repeated pinch-zoom gestures
- Fixed an issue where saving failed when a RemoteWOL3 user ID exceeded 17 characters
◆ Update Guide
The full update guide is available as an attached file.
◆ Contact Information
If you have any questions, please contact us at the email address below.
E-mail: gb_sales@rsupport.com
We will continue to do our best to provide better service.
Thank you.