Dear RemoteView Users,
We are performing a service update to improve our quality and provide a more stable experience. Please note that connections may be temporarily unstable during the update. We will continue to do our best to provide better services.
◆ Scheduled Date and Time
July 28, 2026 (Tuesday) 16:00 – July 29, 2026 (Wednesday) 01:00 (KST) Note: Services in Korea and Japan will remain available throughout the update period.
◆ Key Update Details
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New Features
- RX Web Viewer: Browser-based remote control now available for Windows and macOS agents
- WebSSH: Browser-based remote terminal for Linux agents
- Mac-to-RVBox2 File Explorer: File browsing support from macOS to RemoteViewBOX2
- AOS / iOS – Picture-in-Picture (PIP) Mode: Remote sessions can now run in PIP mode on mobile
- AOS / iOS – Virtual Mouse Pointer: Mouse pointer now moves smoothly, similar to Chrome Remote Desktop behavior
- Remote Access Approval: Separated approval permissions under Access Request Management, with added support for higher-level authorization and notification features
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Improvements
- SSO integration (SAML / Docomo / Google / Microsoft) specifications unified between SaaS and SSO environments
- RVBox2 settings portal now supports custom firmware uploads
◆ Contact Information
If you have any questions or experience any inconvenience regarding this update, please contact us at the email address below.
E-mail: gb_sales@rsupport.com
Thank you.