RemoteView's recording are encoded using proprietary format to reduce the size and can be viewed only with our player. To launch it,
1. Click the blue R button in the Viewer's menu and select RemoteView player from the list.
2. Start > Run > Type %temp% and press enter > Open rvconsol50 folder > Double click on RemoteSupportPlayer.exe.
3. Alternatively, visit help.rview.com to download the player.