[Unscheduled Update] RemoteView Update Completed on September 21, 2023

Hello, and thank you for choosing RemoteView.

We appreciate your continuous use of our service.

To enhance your experience, we're excited to share the latest updates with you.

Please understand that there might be temporary disruptions in connection while using RemoteView.

Rest assured, we remain committed to delivering an improved service in the future.


Update Schedule: September 21 (Thur) 16:00 ~ 22 (Fri) 03:00 (Korean Standard Time)


◆ Major Updates

  1. Added 'Online Subscription' payment feature

- Monthly or annual subscription plans:

    • Automatically renews every 1 month or 12 months, with charges billed one day before the end of the billing period.
    • Subscription can be managed at 'Preferences' > 'License Purchase Details' > [Purchase License] > Choose 'Subscribe' on Type of payment > Choose '1 Month' or '12 Months.' on Billing cycle

※ If using a subscription license, the next payment will be automatically processed on the license expiration date, and the next license period will start on the expiration date +1 day.

※ Customers on regular payments cannot add, extend, or renew licenses upon expiration. To continue service, please switch to a one-time payment license or a subscription license.

※ You can check the subscription period and expiration date at any time on the 'License History and Purchase' page.

※ Regular subscriptions can be canceled at any time, and in such cases, billing stops, allowing normal service use until the next scheduled payment date.

- License addition for Online Subscription Plans:

      • The cost is calculated based on the remaining days of the license and the number of PCs to be added.
      • The expiration date remains the same.
      • To add licenses, go to 'Settings' > 'License Purchase Detail' > [Purchase License].


2. MacOS support for the latest version

    • Patch for MacOS Sonoma (MacOS 14) module


◆ Notes

  • Possible disconnection of service during RemoteView (within working hours).
  • The work schedule is subject to change due to unforeseen circumstances.


◆ Inquiries and Contacts

If you have any questions or concerns regarding this service update, feel free to reach out to us:

Phone: 070-7011-3900, 02-479-4430

E-mail: support.kr@rsupport.com


Thank you for your understanding and continued support.

◆ 업데이트 일정 : 2023년 9월 21일(목) 16:00 ~ 2023년 9월 22일(금) 03:00 (한국시간 기준)
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