[Oct. 8th 2013] RemoteView Mobile Update

Attention Rsupport customers, 

We are writing to notify you of an update for RemoteView mobile application.

Please update your Remoteview to the updated version from PlayStore as soon as possible.

Date: Tuesday Oct 8th, 2013 

Time: 07:00 – 08:00 UTC 

Internationally Observed Times 

San Francisco: 00:00 – 01:00 (PST) 

New York: 03:00 – 04:00 (EST) 

London: 08:00 – 09:00 (BST) 

Seoul/Tokyo: Tuesday Oct. 8th, 16:00 – 17:00 

◆ Update Details

   – Fixed, Remoteview application was forced shutdown by 3G/LTE in some android devices.

   – Fixed, Expand, Zoom and scroll will be disabled when screen lock feature has turned on.


◆ Contact Us

This is a routine update operation to check our software and server systems. However, There is no downtime of application at all. We ask that you plan your business accordingly and apologize for any inconvenience this may cause.


If you have any questions or concerns, please contact our support team at support.us@rsupport.com.



Warm regards,


Your Rsupport Team

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